Tang et al. - "Ridership effects of real-time bus information system: A case study in the City of Chicago"
Experiment in Chicago, IL showed modest increase in ridership when riders had access to real-time info via text message or email.
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- 2026-10-10
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Brakewood et al. - "The impact of real-time information on bus ridership in New York City" sciencedirect.com
Experiment in NYC showed that ridership increased on long routes when real-time info was made available to riders.
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Brakewood et al. - “An experiment evaluating the impacts of real-time transit information on bus riders in Tampa… sciencedirect.com
Controlled experiment in Tampa, FL showed that riders with access to real-time info via mobile apps perceived nearly 2 minute reduction in wait times compared to riders without real-time info. Riders with real-time info also had decreases in anxiety and frustration and better…
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Watkins et al. - "Where Is My Bus? Impact of mobile real-time information on the perceived and actual wait time of… sciencedirect.com
Experiments in Seattl,e WA showed that riders perceived shorter bus wait times when they had access to real-time info via mobile apps.
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Brakewood and Watkins - "A literature review of the passenger benefits of real-time transit information" tandfonline.com
(2018) - An overview of many different research studies looking at the benefits of real-time transit information.
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Bus RT Insights busrtinsights.com
Web-based transit analytics platform that turns GTFS and GTFS-Realtime data into automated KPIs, service delivery analysis, load profiles, and interactive maps and dashboards for any agency that has GTFS and GTFS-RT publicly available.
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TCRP Research Report 213: Data Sharing Guidance for Public Transit Agencies – Now and in the Future trb.org
(2020) - A report designed to help agencies make decisions about sharing their data, including how to evaluate benefits, costs, and risks.
Transit › Resources > Research and Commentary > Academic papers: “Experiment in Chicago, IL showed modest increase in ridership when riders had access to real-time info via text message or email.”